Implement innovative solutions for operational speed and customer convenience.
Retail is a fast-paced environment that is always shifting to meet consumer needs. With the evolving landscape, subpar technology will impact retailers’ ability to capture market share and provide elevated customer experiences. Point-of-sale (POS) systems can offer countless benefits for retailers, grocers, and convenience stores.
However, navigating the selection of the right POS platform can be difficult, as there are constantly new offerings, and implementations bring their own challenges with nuanced requirements, business processes, hardware upgrades, and complex deployments across the country or around the world. Our retail experts are ready to help you overcome these obstacles and drive businesses growth. We understand the importance of delivering high-quality outputs on schedule and on budget given the dynamic nature of the retail industry.
POS Solutions for the Retail Industry
Point-of-sale (POS) platforms serve a critical role in operating an efficient retail business — managing business transactions between a customer and a seller. Whether you are selecting a vendor or training your team in POS, Clarkston’s experienced consultants are prepared to help your team achieve the intended results. We support retail clients with the below solutions.
POS Vendor Selection and Retail Advisory
We’ll find the right POS and Payment solutions to meet your organization’s specific functional and technical needs.
POS Program Management
Our team orchestrates on-time and on-budget customer-facing technology projects, often with phased deployments and localization considerations.
POS Implementation
Receive functional and technical expertise that prioritizes end-to-end process best practices, resilient integrations, and comprehensive testing.
POS Testing & Certification
Our experts facilitate deep, end-to-end testing of both internal and external POS functions, inclusive of certifications with payment gateways and processors.
Change Management & Training
We execute holistic change management programs to address all elements in the “cycle of change” including stakeholder alignment, communication, education, and training.
Store Data and Analytics
We’ll leverage the volumes of data gathered within stores to drive new revenue opportunities and unlock insights connected to cost-savings.
Let’s Connect!
As customers demand safety, speed, and convenience, POS systems streamline the shopping experience, facilitate a wide variety of payment types, increase available inventory through omnichannel selling, create data-based solutions, and more. Our retail experts are equipped with industry trends and best practices to thrive in a fast-paced, agile retail environment. As strategic partners in POS solutions, we help clients improve both the overall customer and business experience. Let’s get started!
Point-of-Sale Experts
Reach out to our POS experts below via email.
Brandon Regnerus
Craig Campbell
David Patterson
Jenny McLean
Sean Burke
Tammy Mikita
Contact Our Point-of-Sale Consulting Team
Click through to contact us online or give us a call or email anytime.
Phone: (919) 484-4400
Email: info@clarkstonconsulting.com