Grocery Industry Challenges
We work with our grocery clients to transform their businesses to deliver measurable results and help future-proof their business.
Pressures to Adopt eCommerce Capabilities
eCommerce is on the rise in the industry, forcing grocery retailers to make significant investments in eCommerce technology not previously required to operate the business.
Diverse Delivery and Fulfillment Channels
Delivery costs are a major hurdle to profitability with the rise in eCommerce grocery. Grocers are challenged with bringing last-mile delivery costs down while protecting product availability, product quality, and customer service.
Shifting Competitive Landscape
The competitive landscape for grocers has changed immensely with the growth of discounters in the space, as well as more food brands selling direct to consumer and the increase in food delivery from restaurants.
Changing Consumer Behaviors
Staying ahead of changing consumer shopping behaviors, such as shifts towards buying online from traditional eCommerce giants and an increase in ready-made meal purchases, are challenging for grocers.
Evolving Consumer Tastes
Consumer tastes keep evolving and grocers must create a modern retail organization to meet changing preferences like the increasing desire for fresh, organic, and sustainable foods.