Designing and Delivering a Custom Product Owner Training to a Biotech Company
In this custom product owner training case study, Clarkston Consulting partnered with a biotech company to empower IT leaders with effective training sessions. Read a synopsis of the project below or download the full case study.
Download the Custom Product Owner Training Case Study Here
The client, a biotech company, was transitioning their IT team to a product-centric model focused on agile methodology, stakeholder engagement, and product team leadership.
In the product owner model, individuals are assigned a product or series of products that they’re responsible for owning and ensuring that they’re maximizing the value of the product and its outputs for the company. As a product owner, leaders are accountable to key stakeholders, the development team, and the overall business.
The client had recently adopted this model and aimed to better empower leaders within the team to take ownership of their products. However, key leaders and workstream owners had varying understandings of what it meant to be a product owner, including their roles, responsibilities, and how to drive progress effectively. To address this, the client sought Clarkston’s support to better equip the team and to develop and deliver a scalable training aligned with their long-term organizational transformation goals and to support enterprise-wide adoption of the product model.
Through close collaboration with IT stakeholders, the Clarkston team identified key challenges and opportunities for consistent messaging and designed a custom seven-module training covering the full product management lifecycle, from defining product visions to building roadmaps, collaborating with stakeholders, and everything in between.
The 1.5-hour sessions were delivered over four weeks and included application-based activities to ensure attendees left each session with tangible tools and takeaways to apply with their teams. The training also provided templates for everyday use and was complemented by weekly “office hours,” offering a casual space for participants to ask questions and discuss real-world scenarios. The training also included weekly recap emails, with additional resources, templates, and articles designed to reinforce key concepts delivered in training.
As a result, IT team leaders left the training empowered to own their products, with 100% of participants reporting increased confidence in their product ownership capabilities. This foundation positions the client to successfully sustain and scale their product model moving forward.
