Implementing a Global Veeva Vault Quality Management System (QMS) for a Biopharmaceutical Company
Clarkston Consulting recently partnered with a biopharma company on a implementing a global Veeva Vault QMS. Read a synopsis of the project below or download the full case study.
Download the Implementing a Global Veeva Vault QMS Case Study Here
Clarkston recently partnered with a leading biopharmaceutical company to support a multi-year Veeva Quality Management System (QMS) implementation. After several recent acquisitions, the client had been using both Trackwise and Agile for their quality management systems globally. The client faced many challenges due to these disparate systems and often struggled with potential upgrades, such as improving functionality, information connectivity, process automation, and external collaboration.
The client engaged Clarkston to help implement a unified QMS, including the full replacement of legacy quality systems. This three-year Veeva Vault QMS implementation streamlined their systems and impacted thousands of users across over a dozen offices globally.
Clarkston successfully guided the client toward embracing the next generation of quality management systems, positioning them to grow and lead in delivering cancer treatments worldwide. Clarkston worked in close partnership with the client’s business and technical stakeholders, as well as directly with Veeva, over three years to achieve global harmonization of the quality systems into a single Quality Ecosystem that is scalable and compliant. The system implementation was conducted in three phases, each addressing on-site requirements, the previous system, business processes, digital data volume and complexity, user experience, and scalability.
Clarkston collaborated with over 300 users to understand the business’s and employees’ needs, optimizing manufacturing processes and scaling them after the merger. The focus was on building modules tailored to the client’s requirements. Designed with best practices and automated workflows, Veeva’s QMS unites all sites and elevates the organization’s quality processes, improving business control and visibility.
Clarkston helped the client embrace the next generation of quality management systems, enabling them to lead in this space for years to come.
