Clarkston recently partnered with a large consumer products food company valued at over $1 billion on an SAP roadmap. The client was facing significant challenges across the business associated with the knowledge and use of their ERP system. Over the years, their processes and organization had evolved, while their current system had not; this, coupled with knowledge turnover, lack of documentation, and state of data, had diminished the value received from their investment in SAP more than 15 years ago.
The client’s growth was limited by a complicated system landscape and heavy reliance on manual processes to manage their business. Looking for a shift from reactionary, tedious work to strategic decision-making, the client engaged Clarkston Consulting.
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Clarkston hit the ground running, completing 40 interviews across all functional areas of the business – from Finance to Plant Maintenance – with the goal to learn as much as possible about how current applications in their landscape were utilized to complete business functions. Through the interview process, the team identified over 120 business challenges spanning master data, manual work, data and analytics, and data integration. Clarkston’s SAP experts assessed these challenges and crafted recommendations to optimize the client’s key processes and SAP setup to define a future state with a simplified landscape and standardized processes that leveraged industry best practices and enabled future growth.
Ultimately, Clarkston Consulting provided the company with a detailed short-term and long-term strategy meant to ramp up growth, increase productivity, and mitigate the change impact of the technological transformation.