Industry Challenges
Our convenience store consulting team is prepared to help your company face some of today’s most pressing challenges.
Blurring the Lines Between C-store, Grocery, and QSR
The competitive landscape is changing as convenience retailers evolve into multi-format destinations offering fresh food, everyday essentials, and made-to-order meals.
Evolving Consumer Behaviors
Consumer shopping behaviors are constantly changing, from shifts towards mobile ordering to seeking healthier options on the go. Many convenience retailers are playing catch-up with their customer data and loyalty strategy.
Modernizing Technology
Legacy systems and fragmented tech stacks can create inefficiencies and “data deserts” in the store, limiting everything from inventory accuracy to loyalty engagement. Many operators struggle to modernize without disrupting operations.
Unified Commerce
C-stores have an added challenge of incorporating fuel and foodservice into their unified commerce strategy. Disjointed systems and data silos make it difficult to personalize offers, track customer behavior, or enable frictionless checkout across all channels.
Supply Chain Complexity
Managing fresh, fast-turn inventory alongside CPG staples requires nimble forecasting, replenishment, and execution. Outdated supply chain systems and processes can’t keep up with today’s speed and complexity.
Our retail team helps C-stores unlock growth.
Whether your goal is providing frictionless customer experiences, improving operational efficiencies, or modernizing your technology, we’re prepared to help you unlock growth through the right blend of strategy, technology, and execution.
Convenience retail is quickly evolving to meet consumer expectations, navigate operational complexities, and modernize technology landscapes. We help leading c-stores tackle these challenges by bringing together strategy, operations, and technology expertise. Whether you’re transforming your supply chain, upgrading legacy systems, or rolling out new store formats, we partner with you from vision to execution.
Would you like to learn more about our Retail Consulting Practice?
C A S E S T U D Y
Supporting Business Transformation for a Convenience Retailer
This client specializes in convenience, retail, and food and beverage offerings. They were undergoing a business transformation to better optimize and align their three lines of business to be one cohesive organization. As a part of this transformation, they conducted an internal review to identify areas of synergy in organizational process and bottom-line savings, with specific focus in their supply chain and logistics group as well as their commercial teams. The client had projects spanning warehouse redevelopment, promotion and markdown calendar alignment, and the optimization of the menu development process from culinary ideation to customer-facing digital displays. With energy to tackle a wide range of efforts, they identified Clarkston as a partner to support in driving the internal initiatives forward.
5 commercial and 5 operations planning departments consolidated into a single planning calendar to view promotions, markdowns, and other operations-relevant material
Bottom line savings for efficiencies via warehouse consolidation (rent, utilities, labor, etc.). >$10M
10+ projects executed under the internal initiative program
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Phone: (919) 484-4400
Email: info@clarkstonconsulting.com