In the mid-2010s, through a series of mergers and acquisitions, this international chocolate and confectionary conglomerate was established and expanded its portfolio of businesses to include chocolate, candy, and biscuit industries. The new conglomerate represents annual revenues of over $5 billion and over 100 years of operations in hundreds of countries across Europe, the Middle East, Africa, Asia, and the Americas. With well over a century of combined operating years, the newly formed company maintained an entrepreneurial spirit and sought to adopt the latest capabilities for their journey to full digital transformation.

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Following the consolidation into a single entity, the client was determined to shed legacy systems and move core business processes to the cloud using the SAP  S/4HANA Public Cloud platform. In doing so, the client aimed to leverage cloud capabilities to improve technical and operational agility, enhance real-time visibility across the business, harmonize data, improve reporting, and enable future growth and innovation.

The client engaged Clarkston Consulting to collaborate with the existing implementation team for the North America pilot project. Clarkston provided services in business project management, change management, risk management, testing, user acceptance testing, cutover management, data migration, and coordination of all stages of the project from a business perspective, to ensure a successful SAP S/4HANA Public Cloud implementation in the areas of finance, sales, procurement, supply chain, and manufacturing.

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Contributions by Arturo Blasi