As 2025 approaches, I’ve highlighted some of our most relevant project + program management insights from 2024. From implementing AI into your PMO to managing organizational transformation with a TMO, these pieces cover a wide range of topics that organizations across the life sciences, consumer products, and retail industries should continue to think about as we enter the new year. You can read more of our project + program management insights here. 

Top 5 Project + Program Management Insights from 2024 

1. Implementing AI into Your PMO: 5 Questions for Leaders to Assess Organizational Readiness 

There are so many new tools and systems that it can be hard to understand where to start or if it’s the right time to go on an AI/ML journey within your company’s PMO organization. In this piece, Cory Jackson dives into important factors to consider when implementing AI into your PMO. 

Learn more about implementing AI into your PMO > 

2. Creating a CMC Playbook for Cell and Gene Therapy Company  

A cell and gene therapy company engaged Clarkston’s operations experts to create a Chemistry, Manufacturing, and Controls (CMC) playbook and work with stakeholders on any necessary revisions. Beyond the CMC playbook, the project was to create and accelerate the adoption of the “Client’s Way” for technical operations. Employees new to the client organization, early in their career, and in unfamiliar roles, coupled with new technology, added complexity to project management. Learn more in this case study by Janel Firestein. 

Explore how we built a CMC playbook for a cell and gene therapy company > 

3. Post-Merger Integration of a Transportation Management Solution (TMS) for a CPG Company 

A global food and beverage company recently acquired a health & nutrition entity, aiming to combine the manufacturing expertise and distribution scale of the acquirer with the health and sustainability-oriented product line of the acquired company. To enhance operational efficiency and capitalize on warehouse process and system synergies, Clarkston was engaged to support the integration of the acquired company’s transportation management solution (TMS) from its warehouses to the parent company’s. In this case study, Drake Jaglowski, Ling Lin, and Steve Rosenstock break down how Clarkston helped the global food and beverage company navigate the post-merger integration of a TMS following an acquisition. 

Read more about this post-merger integration of a TMS > 

4. Retail Program Management Case Study: How to Implement a Private Label and Co-Branded Credit Card 

In this case study, retail experts Caroline Hubbard and David Patterson unpack Clarkston’s recent partnership with a specialty retail client through their process of implementing a co-branded credit card. The national fashion retailer aimed to switch bank partners for its private label credit card program and introduce a co-branded card. This move was intended to improve customer support and extend the card’s usability beyond the retailer’s stores. After conducting a Request for Proposal (RFP), the retailer selected a new vendor and needed technical program management for the bank transition and how to implement a co-branded credit card. The client engaged Clarkston to actively manage, in partnership with their PMO, the technical aspects of this transition.   

Learn how to implement a co-branded credit card > 

5. Managing Organizational Transformation with a TMO 

In this Managing Organizational Transformation eBook, Davida Basham covers the role of a TMO (breaking it down into 10 core functions and highlighting responsibilities for each), the value created by a TMO, 3 strategies for success, and the specific benefits across different industries.  

Continue reading about managing organizational transformation > 

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