Leveraging a PMO to Maximize a Retailer’s SAP S/4HANA Investment
In this case study, explore how Clarkston’s PMO experts helped a retailer maximize their SAP S/4HANA investment by realigning their digital priorities to increase program collaboration. Read a synopsis of the project below or download the full case study.
Download the Maximize Retailer SAP S/4Hana Investment Case Study Here
This client is one of the world’s largest agricultural (ag) retailers with a network of over 2.000 retail locations in seven countries. As part of its effort to feed the future, they have undertaken a transformational program implementing SAP S/4 HANA to streamline internal process and increase value through producing better data, improving accuracy, and serving as a better partner to their customers. During the pilot of S/4 within the first North American region, the client experienced some significant issues and enlisted Clarkston Consulting to assist with resetting program priorities and driving increased program collaboration with internal departments.
During the engagement, the Clarkston team brought their knowledge on running large transformational initiatives to help right the road and aid the client in setting priorities with their digital department. The Clarkston team helped to identify trends and challenges within the critical workstreams to focus and set priorities, aiming to reduce issues released to the pilot market during the remediation period. The team also led the charge in the development and implementation of scanning capabilities within their warehouse pick and shipping process and gaining alignment on the roadmap to restart the pilot, ultimately helping the client get the most out of their ERP investment.
