Project Management and Process Design for a Veeva Vault PromoMats Essentials Implementation
Clarkston Consulting recently partnered with a client to facilitate their Veeva Vault PromoMats Essentials implementation. Read a synopsis of the project below or download the full case study.
Download the Veeva Vault PromoMats Essentials Implementation Case Study Here
This client is a clinical-stage immune-oncology organization that focuses on developing therapeutics to address the unmet needs of patients with various forms of cancer. The client is based in Europe with several therapies in phase 1/2 trials with one therapy expected to launch in the U.S. within a year. Working against tight timelines, the client needed to implement a new system to manage their promotional materials review and the Medical, Legal and Regulatory (MLR) material review process to support a compliant product launch.
The client partnered with Clarkston’s Veeva Commercial experts to facilitate their Veeva Vault PromoMats Essentials implementation. Clarkston supported as the client-side project manager and business translator to the Veeva technical team. In preparation for the implementation, Clarkston provided best practices in support of the development of MLR material review and Standard Operating Procedures (SOPs) development that would be the guiding blueprint for the technology solution.
The goal of the implementation was to support the technical solution with a set of robust material review processes and streamline the steps of content creation from inception to delivery of promotional and non-promotional materials to target audiences. Clarkston guided the SOW development for the implementation and supported the creation of SOPs for their MLR approval process in accordance with industry standards. Additionally, Clarkston scoped and led the project management of the implementation, communicating between the business and the solution partner, Veeva, to facilitate the delivery of business requirements in a tight timeline. Post-implementation, Clarkston stayed on to provide managed services support for the new technology and build a future-state roadmap to guide the client in future process improvements and system enhancements.
