Clarkston Consulting recently partnered with a consumer healthcare company to consolidate and harmonize financial, vendor, customer, and material master data while updating the company’s existing integration to SAP S/4HANA Central Finance (cFin). The client engages in the acquisition, manufacturing, and sale of consumer healthcare products, generic prescription drugs, and active pharmaceutical ingredients (APIs), primarily in the United States, from its base in Ireland. In this case study, we unpack how the client began consolidating master data with SAP MDG.
The company was facing multiple inefficient manual processes, antiquated systems, lack of data accuracy and workarounds, and dependence on institutional knowledge due to a lack of process documentation and understanding. These issues impacted the client in several ways, including the inability to scale for growth, the lack of flexibility and speed, difficulty in delivering innovation, and delayed decision-making and reporting. The master data governance project was kicked off to address and correct these issues, with Clarkston Consulting selected as the implementation partner.
The single system chosen to consolidate master data was SAP’s S/4HANA MDG. SAP MDG provides the company with the data governance and workflow processes to serve as the central framework to create, manage, approve, and distribute master data across five different ERP systems (SAP and non-SAP), seven trial balance locations, and the SAP Central Finance (cFIN) application.
With Clarkston’s team of SAP MDG experts ready to guide and advise, the company was able to establish a consolidated and harmonized master data management strategy across the master data domains to simplify enterprise data management, increase data accuracy, and reduce total cost of ownership while updating existing integration to S/4HANA cFIN. This enabled centralized governance, compliance, and transparency of master data; helped to improve regulatory compliance processes; and eliminated error-prone manual maintenance processes for master data in multiple systems, among other key benefits.
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Contributions from Melissa Taylor