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Operational Excellence

It’s more than simply providing leading practice perspectives and advice. We help our clients realize sustainable process, technology, and organizational improvements by leveraging pragmatic and practical experience complemented by proven methodologies.

More. Faster. Better.

Operational efficiency sounds so ‘80’s. And 90’s. And 2000’s. Business just keeps getting better and faster, and new technologies allow for savings otherwise thought unimaginable.


By taking a holistic view of operations and the desired outcome, we help you identify where to speed up processes, save money, and improve outcomes.

Operations Assessment

Utilizing leading practices in Lean, Six Sigma and Theory of Constraints (TOC), we assess operations to identify tangible improvements in cycle time, quality, costs, and throughput.

  • Baseline Performance Assessment
  • Business Case for Change
  • Change Management Strategy and Plan
  • Implementation Plan

Business Case and ROI Analysis

Developing a robust business case is a prerequisite for any large scale improvement effort.   Utilizing operational excellence tools we help our clients  justify investments.

  • Initiative Economic Justification
  • Cost-Benefit Analysis
  • Risk Analysis

Business Transformation

Driven by leading edge Operational Excellence practices, our hands-on coaching model ensures high engagement and sustainable business results.

  • Transformation Road Map and Planning
  • Transformation Program Management Office
  • Change Leadership
  • High Performance Coaching Program

What Our Clients Say


Pharmaceutical Company

“The business relationship is professional yet personal enough so that I know the success of my business and projects matters to Clarkston.”

Chief Human Resources Officer

Alnylam Pharmaceuticals

“Clarkston partners with us, not only on visioning for the future, but also on strong execution. They work flexibly in our changing environment and translate goals into tangible and realistic operational outcomes, and they help us execute along the way.”

Our clients have achieved multi-million dollar operational efficiencies by employing our approach and experience. To learn more about operational excellence, please contact Stacey Erickson.

Contact Stacey

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