Clarkston Manager Shares Insights on Delivering Last-Inch Logistics
August 16, 2023 | Clarkston’s Raj Vaughn-Patel, manager and SAP retail lead, recently spoke to Inbound Logistics on how to best traverse the last step of a delivery. He shares that AI technology investments can optimize routes, which conserves fuel and minimizes mileage and wear on delivery fleets. Read his featured quotes below and the full story here.
Delivering Last-Inch Logistics
“We are seeing retailers more creatively leverage their existing brick-and-mortar presence to optimize the fulfillment of orders for deliveries, reduce the total distance the deliveries need to travel to the customer, and save on fuel costs,” says Vaughn-Patel.
“The ‘final inch’ is delivering a package to an end customer conveniently, efficiently, and safely,” says Raj Vaughn-Patel of Clarkston Consulting. This includes value-added services, like signature capture or identity verification that are promised as part of the delivery service, he says.